Privacy Policy

1. Who We Are

NetCargo Foods & Beverages Ltd (“we”, “us”, “our”) is a UK-based food importation, wholesale, and distribution company supplying Nigerian and African food products to B2B customers.

Company details:

Address: Access Business Centre, Willoughby Road, Bracknell, RG12 8FB, United Kingdom
Email: info@netcargofoods.com
Telephone No.: +44 (0) 208 090 2238
Company No.: 15324970

We act as the data controller under the UK GDPR.

2. Scope of This Policy

This Privacy Policy applies to personal data collected through:

  • Our B2B e-commerce website
  • Wholesale order forms
  • Customer accounts
  • Email, phone, and sales communication

It complies with the UK GDPR and Data Protection Act 2018.

3. Personal Data We Collect

A. Business & Account Information

When you place an order or create a B2B account, we may collect:

  • Contact person name
  • Business name and registration details
  • VAT number
  • Billing and delivery address
  • Email address and telephone number
  • Order history and transaction data

Purpose:

  • Order processing and fulfilment
  • Invoicing and payment management
  • Logistics and delivery coordination
  • Contract performance

Lawful basis: Performance of a contract & legitimate business interests.

B. Payment Information

Payments are processed via secure third-party payment providers.

  • “We” do not store full card details
  • Financial data is handled only by authorised payment processors

C. Website & Technical Data

“We” may collect:

  • IP address
  • Device and browser data
  • Login activity
  • Cookies and analytics data

Purpose: Security, analytics, fraud prevention, and platform optimisation.

4. Cookies

“We” use:

  • Essential cookies (account login, basket, checkout)
  • Analytics cookies (only with consent)

You can manage cookie preferences via our cookie banner or browser settings.

5. Data Sharing

“We” may share data with:

  • Logistics and courier partners
  • Payment processors
  • IT and accounting service providers
  • Regulatory or legal authorities (if required)

“We” never sell personal data.

6. International Transfers

Where data is transferred outside the UK, we ensure adequate safeguards in accordance with UK GDPR (e.g. standard contractual clauses).

7. Data Retention

  • Order and invoice data: retained for legal and tax obligations
  • Account data: retained while the account remains active

8. Your Rights

You have the right to access, correct, delete, or restrict processing of your data, and to object where applicable.
Contact: info@netcargofoods.com

You may also complain to the UK ICO.

9. Updates

We may update this Privacy Policy periodically. The latest version will always be published on our Website.

Last updated: 28-01-2026